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When classification is complete, Pulse Classifier gives you two ways to work with your results: download a structured Excel file for use in your reporting tools, or explore topic distributions, co-occurrence heatmaps, and sentiment summaries directly in the platform. Both are available immediately after a classification job finishes.

Downloading results as Excel

Click Download Results on the completed classification to generate and download an Excel workbook. The file contains three sheets.

FilesQO sheet

The primary data sheet — one row per response. Columns include:
ColumnDescription
Respondent IDThe ID value from your source data, or a sequential identifier if none was specified.
Response textThe original verbatim text from the response column.
Q1 / Q1aContext columns if mapped during upload.
L1 topicsOne column per assigned L1 (parent) topic, containing 1 if the topic was assigned.
L2 sub-topicsOne column per assigned L2 sub-topic, containing 1 if the sub-topic was assigned.
This sheet is designed to be joined back to your original dataset using the respondent ID.

Topics sheet

A summary sheet listing every topic in your code plan. Columns include the topic label, its numeric code, and the count of responses assigned to it. Use this sheet to build frequency tables and charts in your reporting tool.

Top Topics sheet

A ranked list of the most frequently assigned topics — useful for a quick executive summary of what respondents mentioned most often.

Analytics in the platform

In addition to the Excel export, Pulse Classifier offers built-in analytics views you can explore without leaving the app.

Topic distribution chart

The topic distribution chart shows a bar chart of response counts per topic, sorted from most to least frequent. Switch between L1 and L2 views to drill into sub-topic breakdowns.

Correlation heatmap

The correlation heatmap (also called the co-occurrence matrix) shows how often pairs of topics appear together in the same response. Darker cells indicate stronger co-occurrence. Use this view to identify thematic clusters — for example, discovering that “Price” and “Value for money” are frequently mentioned together.

Sentiment summary

The sentiment summary shows the distribution of positive, negative, and neutral sentiment across your responses. Sentiment is detected automatically alongside topic classification.

Exporting charts to PowerPoint

You can export any chart from the analytics view to a PowerPoint slide. Click the Export or Download icon above the chart and select PowerPoint. Each chart exports as a high-resolution image embedded in a single slide.

Classification history

Every classification job is saved to your Classification history. To access past jobs:
1

Open Classification history

Click History in the Pulse Classifier panel. All past jobs for the current file or survey question are listed, with their status, creation date, and response count.
2

Re-open a job

Click any completed job to load its results back into the results view. You can browse, manually correct, and re-download results from any past job.
3

Download results

Click Download Results on any completed historical job to generate a fresh Excel export.
Classification history is stored per file and per user. If you upload a new version of your file, previous classification jobs for the old file remain accessible but are separate from any new jobs run on the updated file.
Use the classification history to compare topic distributions across survey waves. Download the Topics sheet from each job and combine them in Excel to track how topic frequencies change over time.